Payment Policy

To Our Patients

Our goal is to provide you with the best eye care possible. To maintain our high standards while keeping costs low for our patients, we use the following payment policies:

Insurance & Verification

Insurance can be complex. To avoid surprises, please ensure your information is up to date. We may verify your eligibility before your appointment to help you maximize your benefits. Please note that you are responsible for any services your insurance plan does not cover.

Payments

Payment is due at the time of service for all self-pay balances, co-pays, and deductibles. We accept all major credit cards, cash, checks, and CareCredit.

Administrative Fees

Returned Checks: $25.00

Collection Fee: $20.00 (applied if an account is sent to collections for non-payment)

Billing Out Co-Pay: $20.00 (Fee for non collection of co-pay at time of visit)

Medical or Vision Insurance

Insurance plans differentiate between “medical” and “vision” problems. Most medical insurance plan do not pay for “vision services”. Most vision plans do not pay for "medical" problems. While some medical problems are obvious, when you have an eye problem, it may be almost impossible for you to know if it’s a “vision” or “medical” problem. If you have a medical problem, we can file a claim with your medical plan. If you simply need an eye exam for glasses, this is usually a “vision” service. It would not be covered by a “medical” plan. It would be covered if you have a “vision” rider or separate vision plan.

Insurance Plans
Your insurance company determines what they will or will not pay for. We rely on what an insurance company representative tells us to make an initial determination of coverage. Subsequent decisions are made by your insurance company. For covered surgery or office procedures, we will file insurance for you. Co-pay is expected at time of service. Co-pay bill service fee is $20.00. For self-pay office services, we expect full payment from you at the time services are rendered. Please discuss payment arrangement with office manager.

In order for our services to be covered under your plan, you must comply with your plan’s requirements. If a written referral plan is required by your plan, you must provide such referral before the service is provided. If you do not have a valid referral form at the time of our visit, it will be necessary for you to pay for services at the time of the visit or reschedule your visit.